I am not a happy bride when it came to visiting the Costa Mesa, CA and the Santa Ana, CA store and was VERY upset to find that after making an appt to view dresses and expect customer service when I arrived at the store, no one greeted me at all. As well, I waited well over an hour after my appt was made and other brides shopping in the store said Good Luck getting someone to even ask if you need help. Needless to say, I am passing the word in a wide network of what would have been potential customers to say that David's Bridal does NOT employ corteous and attentive employees. NEVER would I want to shop there and a bride should feel like a PRINCESS, let alone at least a normal customer.
I took my fiancee to the Costa mesa store to buy her Wedding Gown. She had done just as there website had suggested and made an appoinment.
We waited there 10 min. Before they even acknoledged her and then they called a guy named R to help her ...as a joke to my wife to be I suggested that we check out there special 99 dollar dresses and work up . R heard this and pointed to the rack and said the dresses are 2 sizes bigger than your normal dress size and then said when you get done there the other dresses were over there and he walked away ...he left my to be wife in tears , Is this the type of service they are so proud of ??? I would not recommend there costa mesa store to my worst enemy let alone a new bride to be.
So BEWARE of going to there Costa mesa Store unless you feel like being treated like trash
